Refund policy

Return Period

Within one week.

Refund Policy

Refunds will be processed after we receive and inspect the returned items. Refunds will be issued to the original payment method. The time it takes for the refund to appear in your bank or card account after processing varies depending on the payment provider.

Items purchased through our online store cannot be exchanged or refunded at our physical stores.

Return Shipping Policy

We accept returns and exchanges for defective items or issues caused by us. Please contact us by email within one week of receiving your order.

We do not accept returns or exchanges due to a change of mind, except for the size exchanges described below.

Items purchased through our online store cannot be exchanged or refunded at our physical stores.

For size exchanges, please contact us within one week of receiving your order. Exchanges can only be accepted if we have the requested size in stock.

We do not accept returns or exchanges from overseas.

Items Not Eligible for Return or Exchange

• Items with damaged or missing manufacturer tags or accessories.
• Items that have been used or worn beyond trying them on. Underwear, socks, beanies, face masks, ski goggles, and sunglasses cannot be returned or exchanged for any reason.
• Items with perfume or tobacco odors, or pet hair.
• Sale items, discounted items, and outlet items.